Given the nature of the fresh-cut flower supply chain, LakeRidge Florist may need to make product substitutions on your order. These may include changes to flower types, sizes, and colors. This may not occur until the day before your delivery date. Our flower experts will make every effort to make substitutions compatible with your order selections.

Flowers are highly perishable and time-sensitive products. LakeRidge Florist is not responsible for damages resulting from customer absence, deliveries left in inclement weather, products left in the packaging or improperly handled by the customer, or loss or delivery delays during transit. All refund requests must be made within 24 hours of receipt of your order.